Key takeaways
- Most "ChatGPT prompt" lists teach you how to use ChatGPT to run your business. This one is different: these are the prompts your customers type, and you track whether your business shows up in the answer.
- Split your tracking list by intent. Commercial, informational, and branded prompts reward different content, so one flat list hides the real problem.
- Product and landing pages made up 39% of ChatGPT citations from Sep 28 to Oct 4, 2026, per Promptwatch Data. For a service business, your service and location pages are the ones doing the work.
- ChatGPT's search behavior changed overnight on August 8, 2026, so a one-off audit goes stale. Track continuously.
- 40 prompts is enough to cover one service area properly. Start with 10 and grow from there.
Two kinds of ChatGPT prompt lists
Search for "ChatGPT prompts for small business" and you get dozens of articles. LivePlan, the US Chamber of Commerce, and PushLeads all publish lists of prompts you type into ChatGPT to write emails, draft SOPs, or brainstorm ideas. Those are useful. They are also a different job.

This guide is about the other direction. A homeowner with a burst pipe opens ChatGPT and types "emergency plumber near me open now." Whether your company appears in that answer is a revenue question. Those customer-side prompts are what you track.
If you want the first kind, the PushLeads video on 40+ business templates is a decent starting point. It teaches a five-part formula (role, task, audience, format, constraint) that works well for drafting review replies and Google Business Profile descriptions.

Everything below is the tracking kind.
Why you should track prompts instead of guessing
I have watched business owners type their own company name into ChatGPT, see a nice answer, and conclude everything is fine. That tells you almost nothing. Your customers do not type your name. They type the problem.
A few things from Promptwatch Data make guessing risky:
- ChatGPT runs its own web searches behind each answer. Promptwatch's query fanout data shows about 2.15 searches per answer in early December 2025, easing to about 1.84 by March 2026, with fanout queries getting shorter (roughly 53 characters in April). So a prompt like "best plumber in Denver" turns into short keyword-style searches you never see.
- On August 8, 2026, ChatGPT started using the site: operator at scale. The share of fanout queries using it jumped from 0.37% to 16.8%, and searches per response rose from about 1.08 to 1.83 the same day. In practice, ChatGPT now goes looking inside specific domains, which makes your own site a retrieval surface.
- Almost half of ChatGPT responses cite 10 or more unique domains (Sep 28 to Oct 4, 2026). That is a crowded answer. Being one of ten matters, and it is measurable.
Behavior changed overnight in August. Any keyword mapping you built before that date is stale.
How to build the library
Use the formula: service + place + intent
Every prompt below is a template. Swap in your service, city, neighborhood, and price tier. Keep a few variations of phrasing, because ChatGPT answers differ between "best" and "top-rated" and "who should I call."
Split by intent
Promptwatch's citation-by-content-type report (Sep 28 to Oct 4, 2026) breaks down what ChatGPT cites for each intent. The mix is different enough that you should track them separately.
| Content type | Share of all ChatGPT citations |
|---|---|
| Product pages | 22.4% |
| Landing pages | 16.8% |
| Listicles | 13.6% |
| How-to guides | 8.7% |
| Documentation | 7.5% |
| General articles | 6.1% |
| Comparisons | 5.9% |
| News | 5.7% |
| FAQ pages | 3.3% |
| Reviews | 1.7% |
Source: Promptwatch Data, citation share by content type, Sep 28 to Oct 4, 2026.
For commercial prompts ("best X for..."), product pages took 26.0%, landing pages 20.6%, listicles 15.0%, and comparisons 7.9%, nearly 70% together. For branded prompts, reviews jumped to 5.6%, more than three times their overall share. Informational prompts lean on how-tos (10.7%) and docs (8.5%).
Translated for a service business: your service pages and city pages win commercial prompts, third-party listicles win the "best of" prompts you do not control, and reviews matter when someone already knows your name.
The 40 prompts
Replace the brackets. I have grouped them by intent so your tracking dashboard can mirror the same structure.
Commercial prompts (1 to 14)
These are the money prompts. Someone is ready to hire.
- What's the best [service] in [city]?
- Who is the most reliable [service] near [neighborhood]?
- Top-rated [service] in [city] with good reviews
- Best [service] in [city] for [specific job, e.g. water heater replacement]
- Affordable [service] in [city] that does not cut corners
- Emergency [service] in [city] open now
- Which [service] companies in [city] offer free estimates?
- Best [service] in [city] for commercial buildings
- Best [service] in [city] for older homes
- Licensed and insured [service] near me in [city]
- Compare the top [service] companies in [city]
- [Your competitor] vs [another competitor] in [city], which is better?
- Who should I call for [service] in [suburb or county]?
- Best [service] in [city] that offers financing
Informational prompts (15 to 28)
These catch people early. They are not ready to call yet, but ChatGPT's answer shapes who they call later.
- How much does [service] cost in [city]?
- How do I know if I need [service]?
- What should I ask a [service provider] before hiring one?
- How long does [job] usually take?
- What permits do I need for [job] in [city or state]?
- Signs of a bad [service provider]
- Is it worth repairing or replacing [item]?
- What is the difference between [option A] and [option B]?
- How often should I schedule [maintenance service]?
- What does a [service] estimate usually include?
- DIY or hire a professional for [job]?
- Best time of year for [service] in [region]
- What are common [service] scams in [city]?
- What does [local regulation or code] mean for my [job]?
Branded and reputation prompts (29 to 36)
These show what ChatGPT says about you once someone has your name.
- Is [your business] in [city] any good?
- [Your business] reviews
- Is [your business] licensed and insured?
- What do customers say about [your business]?
- [Your business] vs [competitor]
- What services does [your business] offer?
- How much does [your business] charge for [service]?
- Is [your business] a good choice for [specific job]?
Local discovery and conversational prompts (37 to 40)
These mimic how people actually talk to ChatGPT.
- I just moved to [city]. Who should I use for [service]?
- My [item] is [specific problem]. Who can fix it in [neighborhood] this week?
- Recommend three [service] companies in [city] and explain why
- I'm a landlord in [city]. Which [service] company handles multiple properties?
What to measure for each prompt
A yes or no on "was I mentioned" is where most people stop. Do not. For each prompt, record:
- Whether you appear at all, and where in the answer
- Which sites ChatGPT cites, and whether your own domain is among them
- Who shows up instead of you, and why (a directory? a listicle? a competitor's city page?)
- What the answer says about you, including anything wrong
Read those together and the problem becomes obvious. Never mentioned means a coverage problem. Mentioned late means a prominence problem. Mentioned but never cited from your own site usually means your pages are thin or hard to crawl.
Tools for tracking local prompts
You can do a rough version by hand. Open ChatGPT, run each prompt in a fresh chat, and log the results in a spreadsheet. Do it once a week and you will see how unstable the answers are. It gets tedious around prompt 15.
To automate it, a few options in the catalog:
Promptwatch tracks the actual ChatGPT interface by country and language (state and city tracking comes on the Business plan), shows prompt volumes and query fan-outs, and ties citations back to which of your pages ChatGPT's crawlers actually read. It also has an Action Board and Content Agent that turn gaps into pages. That matters for a service business, because most trackers stop at telling you that you are missing.

For a lighter-weight, local-first option, Tibly positions itself as AI visibility for local businesses.
Otterly.AI is an affordable monitor if you only need mention tracking.

On the free end, RightChoice.Ai and AnswerGist offer quick one-off checks, which are fine for a baseline but not for tracking change over time.


Your listings and reviews feed what ChatGPT reads about you. BrightLocal and Synup handle listing consistency and local SEO reporting, and Birdeye or NiceJob help you collect reviews.

| Tool | Focus | Good for |
|---|---|---|
| Promptwatch | Tracking plus content fixes, crawler logs, citation analytics | Teams that want to act on gaps, agencies |
| Tibly | Local business AI visibility | Single-location owners |
| Otterly.AI | Mention tracking | Cheap monitoring |
| BrightLocal | Local SEO, listings | Citation and review hygiene |
| Birdeye / NiceJob | Review collection | Strengthening branded prompts |
For a broader view of the market, the GEO software directory lists more options.
What to do with the results
Fix the pages ChatGPT can actually use
Because ChatGPT now runs site: searches, thin or unindexed service pages cost you answers. Each service you offer in each area you cover deserves its own crawlable page with real detail: pricing ranges, process, service area, license numbers, photos. Promptwatch's data says landing pages and docs stay cited longest, while news loses half its pages within about 36 days (content half-life report). Evergreen service pages beat blog posts about local news.
Write headings that look like searches
The fanout report suggests headings that read like queries, with the entity and category first. "Emergency plumber in Denver" beats "Our fast, friendly team." Check that your titles and H2s mirror the short queries ChatGPT generates.
Do not bank on Reddit
Reddit's share of ChatGPT citations fell from about 4% to 0.5% on August 14, 2026, and ChatGPT drew only 0.46% of its citations from social platforms from Sep 28 to Oct 4, 2026. Google AI Overviews got 12.2% from social. If you were planning to seed forum threads for ChatGPT, rethink it. Listicles, directories, and your own site matter more.
Watch who beats you
In many local categories the winners are aggregator sites rather than other businesses. Promptwatch's automotive report found marketplaces like Autotrader and Cars.com outranking every car brand in ChatGPT citations (August 2026), and the travel report shows booking and search sites earning more than half of citations. If an aggregator holds the slot, getting listed and reviewed there is the practical path.
A realistic tracking routine
- Start with 10 prompts: five commercial, three informational, two branded.
- Run them weekly for a month before changing anything. You need a baseline.
- Add the rest of the 40 once you understand the pattern.
- Re-check after every ChatGPT behavior shift. Keyword mappings built before August 8 are out of date.
- Log content changes next to results so you know what moved the needle.
What I would not do is chase every fluctuation. Answers vary between runs even with identical prompts. Look at trends over weeks, not single results.
Using ChatGPT to build the pages
The usage-style lists still help here. Once tracking shows a gap, use ChatGPT itself to draft a service page, an FAQ block, or a Google Business Profile description, with the five-part formula: role, task, audience, format, constraint. Always include business type, city, audience, and goal. Edit the draft by hand, add real details a model cannot invent, and iterate with revision instructions rather than starting over.
Need help with the whole thing? Agencies like 1001 SEO Media run local SEO and AI search programs, but you can get a long way with the 40 prompts above and a spreadsheet.
FAQ
How many prompts should a service business track?
Ten is a fine start. Forty covers one service area well. Multi-location businesses should repeat the commercial set per city.
How often should I check?
Weekly at minimum. ChatGPT changed how it searches overnight in August 2026, so continuous tracking beats a quarterly audit.
Does ChatGPT use Google Business Profile data?
I could not confirm that, so I will not claim it. Keep your profile and listings accurate anyway, since they feed the third-party sources ChatGPT does cite.
Which prompts matter most?
The commercial ones, especially "best [service] in [city]." Branded prompts are a close second, since they show what people see right before they decide.




